Activate VisBook with Loyco
Getting started with Loyco in VisBook
This article walks you through everything you need to do to activate and set up the Loyco integration in VisBook. Follow the checklist in order to ensure a smooth go-live.
Who does what
The onboarding involves three parties. Use this overview to track responsibility for each step before you begin.
- You (the customer) — requests activation and configures settings in VisBook
- VisBook — approves and activates the integration on their end
- Loyco — connects the integration to your loyalty programme
Step 1 - Request activation
Send an email to support@visbook.no and copy support@loyco.no to request activation of the Loyco integration.
VisBook manually activates the integration, typically within 2–3 business days. Once activated, Loyco receives the necessary access details from VisBook and sets up the connection on your loyalty programme. You will be notified when the integration is ready.
Step 2 - Enable Loyco features in VisBook
Once the integration is active, enable the "invite Member" and "View Member" featuresin VisBook. These make the Loyco button visible in the customer card and booking page, so your reception team can check membership status and invite guests directly from the PMS
Step 3 - Set up Loyco as a payment method
Add Loyco as a payment method in VisBook accounting settings. This allows guests to redeem bonus points and gift cards as partial payment directly from the PMS.
Step 4 (Optional) - Book a training session
Book a training session for your reception and sales team before go-live. A trained team gets more out of the integration from day one.