Applying member rates for walk-in, phone, or email reservations

2. Check if the guest is a member

Click the profile icon to open the guest's profile and verify membership. 

3. View membership status and level

The profile shows whether the guest is a member and their member level. Use this to determine which rate group applies. 

6. Complete the booking

Click Book now to confirm the reservation. The member rate and discount are now applied to the booking.