How it works
If you have a PMS/POS integration, Autoinvite automatically sends a text message to all new guests explaining why they should join your loyalty program. The message contains a link where the guest can sign up and verify their profile. A valid email address is required during verification, so you can communicate with the member going forward.
If the guest does not join or verify their profile, a reminder is sent automatically later.
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Why it matters
- Every new guest is made aware of your program, automatically.
- Front line staff no longer need to register members manually at check-in.
- Recruitment runs continuously in the background, boosting member growth while reducing workload.
The messages
Messages are sent in the guest's preferred language and include the guest's name and your hotel's name. The content varies slightly depending on whether the guest booked directly or through an OTA.
| Message type | Norwegian | Swedish | English | Danish |
|---|---|---|---|---|
| Invite (direct booking) | Hei [navn]! Bli medlem i [hotell] for våre beste fordeler: [lenke] Hilsen [hotell] | Hej [namn], bli medlem och få våra bästa förmåner och bonus på din vistelse: [länk]. Vänliga hälsningar, [hotell] | Hello [name], become a member of [hotel] for our best benefits: [link]. Best regards, [hotel] | Hej [navn], bliv medlem af [hotel] for vores bedste fordele: [link]. Venlig hilsen, [hotel] |
| Reminder (direct booking) | Hei [navn], husk at du fortsatt kan bli medlem og motta våre beste fordeler og bonuser for oppholdet ditt: [lenke] | Hej [namn], kom ihåg att du fortfarande kan bli medlem och få våra bästa förmåner och bonusar för din vistelse: [länk] | Hello [name], remember that you can still become a member and receive our top benefits and bonuses for your stay: [link] | Hej [navn], husk at du stadig kan blive medlem og modtage vores bedste fordele og bonus på dit ophold: [link] |
| Invite (OTA) | Hei [navn], takk for at du valgte oss. Bli medlem i vårt lojalitetsprogram for fordeler på ditt opphold: [lenke] | Hej [namn], tack för att du valde oss. Bli medlem i vårt lojalitetsprogram för förmåner och bonus på din vistelse: [länk] | Hi [name], thank you for choosing us. Join our loyalty program for benefits and bonuses on your stay: [link] | Hej [navn], tak fordi du valgte os. Bliv medlem af vores lojalitetsprogram for fordele og bonus på dit ophold: [link] |
| Reminder (OTA) | Hei [navn], velkommen til [hotell]. Vi sender deg en hyggelig påminnelse om at du fortsatt kan opptjene bonus og fordeler på dette oppholdet. Hent dine fordeler: [lenke] Ønsker deg et flott opphold. Mvh [hotell] | Hej [namn], välkommen till [hotell]. Vi vill vänligt påminna dig om att du fortfarande kan tjäna bonusar och fördelar under din vistelse. Hämta dina fördelar genom att klicka på länken: [länk] Vi önskar dig en trevlig vistelse. | Hi [name], welcome to [hotel]. We would like to kindly remind you that you can still earn bonuses and benefits during your stay. Get your benefits by clicking on the link: [link] We wish you a great stay. |
Hej [navn], velkommen til [hotel]. Vi vil gerne minde dig om, at du stadig kan optjene bonusser og fordele under dit ophold. Hent dine fordele ved at klikke på linket: [link] Vi ønsker dig et godt ophold. |
Good to know
- Autoinvite requires a PMS/POS integration to identify new guests automatically.
- The reminder is only sent to guests who have not joined or verified their profile after the first invite.
- Guests who have unsubscribed or are already members do not receive invites.