---
title: Booking a Bonus Stay with points
description: Booking a Bonus Stay with points
---

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# Booking a Bonus Stay with points

## Steps for a member to use bonus points to book a hotel stay.

**Book Bonus Stay** lets a member turn points into a hotel booking. It runs as a five-step flow, shown by the progress bar at the top: **Hotel**, **Dates**, **Categories**, **Summary**, and **Confirmation**. The member's points balance and its value in currency stay visible along the way.

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-14-17-2136-PM.png?width=2559&height=1322&name=image-png-Jul-22-2026-12-14-17-2136-PM.png)

 

1\. Choose a hotel

On the **Book Bonus Stay** tab, open the **Choose Location** dropdown and select a hotel from the list. Then select **Find Room** to continue.

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-14-31-9377-PM.png?width=2560&height=1322&name=image-png-Jul-22-2026-12-14-31-9377-PM.png)

2\. Set guests and dates

Choose the number of guests using **One person**, **Two people**, or **More (3+)**. Then pick the check-in and check-out dates on the calendar under **Select Dates**. Select **Search rooms** to see what is available.

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-14-44-4541-PM.png?width=2559&height=1323&name=image-png-Jul-22-2026-12-14-44-4541-PM.png)

3\. Pick a room category

The available rooms appear as cards, each with a description, maximum occupancy, and the price in both **NOK** and points. The member's **Balance** shows at the top so they can see what they can afford. Select **Choose room** on the room you want. Rooms marked **Sold Out** cannot be selected.

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-30-24-0386-PM.png?width=2560&height=1322&name=image-png-Jul-22-2026-12-30-24-0386-PM.png)

4\. Review and pay

On the **Summary** step, check the booking details: room, dates, and hotel contact information. Use **Change room** if you need to go back.

To pay with points, tick **Pay partially with bonus points** and enter a value in **Amount points to use**, up to the available maximum shown below the field. The summary updates to show the **Bonus points** applied and the **Remaining to Pay**. Any remaining amount is payable at the reception. If points cover the full price, the remaining amount shows as 0 NOK.

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-15-28-5760-PM.png?width=2560&height=1322&name=image-png-Jul-22-2026-12-15-28-5760-PM.png)

5\. Confirmation

After booking, you reach the **Confirmation** step, confirming the stay is booked. The booking then appears under your bookings on the Overview tab.

 

 

![](https://support.loyco.io/hs-fs/hubfs/image-png-Jul-22-2026-12-15-44-0689-PM.png?width=2559&height=1023&name=image-png-Jul-22-2026-12-15-44-0689-PM.png)

Good to know

- **Points and currency are 1:1.** One point equals one unit of the program currency, so 1,000 points covers 1,000 NOK of the price.
- **Payment can be partial or full.** Apply as many points as you like up to the maximum shown. Whatever points do not cover is payable at the reception.
- **Bonus point bookings are non-refundable.** Once a booking is confirmed, the points used cannot be returned. Check the dates and room before selecting Book now.
- **Sold out rooms cannot be selected.** A room marked Sold Out is disabled for the chosen dates.
- **Occupancy limits apply.** Each room shows its maximum number of guests, so match the guest count to the room.
- **Branding varies by hotel.** Each portal carries its own logo, background image, colours, and configuration. The hotels available and the room types are configured per program.

 

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