Getting started with Loyco in Shopify
This article walks you through everything you need to do to activate and set up the Loyco integration in Shopify. Follow the checklist in order to ensure a smooth go-live.
How it works
Loyco brings powerful loyalty features directly to your Shopify store. Customers can earn bonus points, redeem rewards, and manage their loyalty profile without leaving your store. The integration connects your online Shopify store with Loyco's loyalty platform, and when customers have a validated phone number in their Shopify profile, their loyalty membership also works in your physical stores.
Step 1 — Send your Shopify access code to Loyco
Find your 4-digit Shopify access code and email it to support@loyco.no to begin the activation process.
Step 2 — Approve the access request in Shopify
Once Loyco receives your access code, we will send an official access request to your Shopify store. Log in to your Shopify admin and approve the request to allow Loyco to configure the loyalty integration on your store.
Step 3 — Loyco completes the setup
After access is granted, Loyco completes the full technical setup and connects your loyalty programme to your Shopify store. You will be notified when everything is ready.
Step 4 — Confirm your bonus class
Email support@loyco.no with your store name and your choice of bonus class:
- Bonus Class A — customers earn bonus points on sale items as well as full-price items
- Bonus Class B — customers do not earn bonus points on sale items, only on full-price items
If you are unsure which class is right for your store, contact support@loyco.no and we will help you decide.
Step 5 — Test your setup
Before going live, verify that everything works end to end. Complete all three tests below.
Test 1 — Member registration
Complete a test purchase in your Shopify store and verify that the loyalty widget is visible and that the member registration flow works correctly.
Test 2 — Point registration
Create a manual transaction in the Loyco Admin Portal to confirm that bonus points are registered correctly.
Test 3 — Bonus redemption
Log in as a member in your Shopify store and test redeeming bonus points from the product page or slide-in cart.
Step 6 — Book a training session
Book a training session for your sales team before go-live. A trained team gets more out of the integration from day one.
Things to note
- The loyalty widget is dynamic and can be placed on key touchpoints in your store, such as the product page and slide-in cart — contact support@loyco.no to discuss placement options
- When a customer has a validated phone number in their Shopify profile, their loyalty membership automatically works in your physical stores as well
- Make sure to confirm your bonus class before go-live — this determines how customers earn bonus on sale items and cannot be changed without contacting Loyco