Introduction to Loyco digital gift cards 

What are Loyco digital gift cards? 

Loyco digital gift cards are a flexible and fully digital way for customers to give and receive value at your store. Unlike physical gift cards, Loyco gift cards are delivered instantly via SMS — no printing, no plastic, and no manual handling required.

Gift cards can be purchased both in-store and online, and they can be redeemed across both channels. This means a customer can buy a gift card in your physical store and the recipient can redeem it in your Shopify webshop — or the other way around.

How it works

The process is straightforward for both the purchaser and the recipient.

For the purchaser:
The customer buys a gift card in-store via Front POS or online via the Shopify webshop. After purchase, the customer receives an SMS with the gift card information. The customer can use the gift card themselves or forward it as a gift with a personalised message to the recipient.

For the recipient:
The recipient receives an SMS at the scheduled time chosen by the purchaser. The SMS includes a personalised message from the purchaser, a link to open the gift card, and clear instructions on how to use it both in-store and online.

Supported channels

Loyco digital gift cards work across two channels:

Front Systems (POS)
Gift cards can be sold and redeemed directly from the Front POS system in your physical store. The gift card is treated as a product in Front and can be adjusted to the customer's preferred amount using the discount feature. Redemption is handled by scanning the code displayed on the customer's phone.

Shopify webshop
Gift cards can be purchased as a product in your Shopify webshop. After purchase, the customer receives the gift card via SMS, exactly as when buying in-store. Redemption happens at checkout by entering the gift card code, which automatically deducts the value from the order total.

Key features

• Instant delivery via SMS — no physical card needed, no waiting time
• Omnichannel redemption — gift cards work both in-store and online
• Flexible amounts — gift cards can be set to any amount and adjusted at the point of sale
• Partial payment — gift cards can be used as partial payment, with the remaining balance carried over or issued as a new gift card
• Personalised gifting — purchasers can add a personal message delivered to the recipient via SMS
• Scheduled delivery — purchasers can choose when the recipient receives the gift card

Things to note

• Customers do not need to be loyalty members to purchase a gift card — however, they must provide a phone number to receive the gift card via SMS
• Gift cards are linked to the customer's phone number and member profile, making them easy to track and manage
• After each use, the gift card either resets to zero or displays the remaining balance, depending on the amount redeemed
• Contact support@loyco.no if you have questions about gift card setup or configuration