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Promoting your program in your hotel

How to make your loyalty program visible on your hotel's physical surfaces, so guests can join during their stay.

Why it matters

Your guests are already in the building. Physical promotion turns every touchpoint during the stay into a recruitment opportunity. Posters and table cards with a QR code let guests scan and register as members on their own, without involving staff.

Recommended placements

Location Format
Reception A3 poster in picture frame
Elevator A4 poster in picture frame
Restaurant Table cards
Bar A3 poster in picture frame
Hotel room A3 poster in picture frame
Hotel room A4 poster in info folder
Conference room A3 poster in picture frame
Conference room Table cards
Spa A3 poster in picture frame
Toilets A4 poster in picture frame

 

 

 

 

 

 

 

 

 

 

 

 

What the materials should contain

  • A short, benefit-led message: what the guest gets as a member.
  • A QR code linking directly to your sign-up page.
  • Your program name and visual identity, so the promotion is recognizable across all surfaces.

 

Good to know

  • At reception, we recommend a poster without a QR code if your receptionists can invite guests directly from the PMS. The personal invitation converts better than self-registration at the desk.
  • Design and production of the materials is done by you, typically together with your marketing agency, so the promotion follows your brand profile.
  • See "Promoting Your Program on Your Website" and "Promoting Your Program on Social Media" for the digital counterparts.