---
title: Reception view — identifying members in Techotel
description: reception view for using loyco in techotel
---

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# Reception view — identifying members in Techotel

## This article explains how your reception team can identify members directly from Techotel Picasso PMS.

**How it works**

The Loyco integration with Techotel Picasso makes member status visible in three places in the PMS — the arrivals plan, the booking view, and the customer profile. 

 

**Identifying members in the PMS**

**Arrivals plan**

Open the Reservation Overview in Techotel Picasso. In the arrivals plan, you will see a Bonus row where members are marked with a Bonus Card icon. Click the Bonus Card icon to view the guest's current bonus balance.  
 ![](https://support.loyco.io/hubfs/2-Jul-09-2024-07-16-24-1151-AM.png) 

**Booking view**

Open an individual booking in Picasso. If the guest is a member, the booking will be marked with the Bonus Card icon. Click the icon to view the guest's bonus balance directly from the booking.  
 ![](https://support.loyco.io/hubfs/1-Jul-09-2024-07-16-24-0203-AM.png) 

**Customer profile**

Open the guest's customer profile in Picasso. In the customer profile, the Bonus Card Number field indicates membership status. A filled Bonus Card Number confirms the guest is a member. An empty field means the guest is not yet registered in the loyalty programme.  
 ![](https://support.loyco.io/hubfs/3-Jul-09-2024-07-16-23-6636-AM.png) 

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