---
title: Redeeming Bonus Points in VisBook
description: Learn how reception can redeem a guest's bonus points as partial payment directly from VisBook PMS in a few simple steps.
---

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# Redeeming Bonus Points in VisBook

**How it works**

Guests automatically earn Loyall bonus points based on a percentage of their total paid amount. Points are assigned after checkout and can be redeemed on future stays. Receptionists can redeem points on behalf of a guest directly from the booking page in VisBook, without leaving the PMS.

**Before you start**

Make sure the following is in place before attempting to redeem bonus points:

- The Loyco integration is active in VisBook
- Loyco is set up as a payment method in VisBook accounting settings
- The guest is confirmed as a member — the Loyall button in the booking is clickable and a member icon is visible

1\. Click the "LOYALL" button to view member benefits and redeem bonus points.  
 

![](https://support.loyco.io/hs-fs/hubfs/View%20member%20on%20booking%20page.png?width=1200&length=1200&name=View%20member%20on%20booking%20page.png)

2\. A popup opens showing the Loyall Member page. It displays the guest's available benefits under \*\*Vouchers\*\* and their current bonus balance. Enter the amount to redeem in the \*\*Spend\*\* field and click \*\*OK\*\*.

 ![](https://support.loyco.io/hs-fs/hubfs/Redeem%20bonus%20points%20-%20From%20booking%20page-1.png?width=1200&length=1200&name=Redeem%20bonus%20points%20-%20From%20booking%20page-1.png)

3\. After clicking OK, the amount is sent to VisBook as a partial payment labeled "Akonto" and deducted from the guest's total.

![](https://support.loyco.io/hs-fs/hubfs/Redeem%20bonus%20points%20from%20VisBook%20pms.png?width=1200&length=1200&name=Redeem%20bonus%20points%20from%20VisBook%20pms.png)

**Useful links**

- Loyall Admin Portal: [portal.loyco.io](https://portal.loyco.io)
- Loyall Help Center: [support.loyco.io](https://support.loyco.io?hsLang=en)
- Book a meeting: [support.loyco.io/knowledgebase/book-meeting](https://support.loyco.io/knowledgebase/book-meeting?hsLang=en)

 

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