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Set up Loyco x BookVisit

This article walks you through everything you need to do to activate and set up the Loyco integration in BookVisit. Follow the checklist in order to ensure a smooth go-live.

How it works

Unlike PMS integrations, the Loyco integration with BookVisit is embedded directly in the booking engine. Guests can join the loyalty programme and access member benefits — such as exclusive pricing, bonus points, and offers — without leaving the booking flow. No separate Member Insight extension or PMS configuration is required.

Who does what

The onboarding involves three parties. Use this overview to track responsibility for each step before you begin.

  • You (the customer) — request activation, configure the member price campaign, and test the setup.
  • BookVisit — approve and activate the integration on their end.
  • Loyco — receive access details from BookVisit and set up the connection to your loyalty programme.

 

 

Step 1 — Request activation

Send an email to support@bookvisit.com and copy support@loyco.no to request activation of the Loyco integration.

BookVisit manually activates the integration — contact BookVisit at support@bookvisit.com for current activation timeframes. Once activated, Loyco receives the necessary access details from BookVisit and sets up the connection to your loyalty programme. You will be notified when the integration is ready.

Step 2 — Configure the member price campaign

Once you have been notified that the integration is active, set up the member price campaign in BookVisit. This is the campaign guests will see when they select the member rate during booking.

  1. Log in to your BookVisit account.
  2. Navigate to the campaign or rate management section.
  3. Create or edit the member price campaign and apply the member-only pricing rules.
  4. Ensure the campaign is linked to the Loyco integration so that member identification is triggered at checkout.
  5. Save and publish the campaign.

Contact BookVisit support at support@bookvisit.com if you need assistance configuring the campaign.

Step 3 — Test the setup

Before going live, complete an end-to-end test to confirm the booking flow works as expected for members.

  1. Open the booking engine on your website.
  2. Select the member price campaign.
  3. Complete a test booking using a Loyco member account or test credentials.
  4. Confirm that the member discount is applied correctly and that the post-booking SMS is triggered.
  5. Verify the booking appears correctly in both BookVisit and the Loyco Admin Portal (portal.loyco.io).

Once testing is successful, the integration is ready for live guest bookings.

 

What else should you know?

  • The Loyco integration in BookVisit is entirely guest-facing — it lives in the booking engine, not in the PMS. Reception staff do not need to take any action for guests to earn or access member benefits during booking.
  • Make sure the member price campaign is fully configured and tested before going live, as this is what guests see when they book.
  • Guests who book through BookVisit and select the member price will receive an SMS after booking to complete their registration.

Useful links