---
title: User rights in Loyco data processing
description: The User Transparency Portal ensures that all your users will be able to fulfil their most common statutory rights when their data my be processed.
---
[Skip to content](https://support.loyco.io/knowledgebase/user-rights-in-loyco-data-processing#main-content)
[](https://support.loyco.io/knowledgebase?hsLang=en)
- [Support](https://support.loyco.io/knowledgebase/contact-us)
Show submenu for Support
- [Book a meeting](https://support.loyco.io/knowledgebase/book-meeting)
- [Contact us](https://support.loyco.io/knowledgebase/contact-us)
- [Program settings](https://www.loyco.io/onboarding)
Open main navigation
Close main navigation
- [Support](https://support.loyco.io/knowledgebase/contact-us)
Show submenu for Support
- [Book a meeting](https://support.loyco.io/knowledgebase/book-meeting)
- [Contact us](https://support.loyco.io/knowledgebase/contact-us)
- [Program settings](https://www.loyco.io/onboarding)
- [Admin login](https://auth.loyco.io/Identity/Account/Login)
[Admin login](https://auth.loyco.io/Identity/Account/Login)
\_
- There are no suggestions because the search field is empty.
1. [Loyco](https://support.loyco.io/knowledgebase?hsLang=en)
2. [Privacy & Legal](https://support.loyco.io/knowledgebase/privacy-legal?hsLang=en)
3. [General](https://support.loyco.io/knowledgebase/privacy-legal?hsLang=en#general)
# User rights in Loyco data processing
## The User Transparency Portal lets your members exercise their statutory privacy rights on their own.
**How it works**
The User Transparency Portal is available to all end users, employees, and administrators. Members reach it through the **terms of use** and **privacy policy** links, and through the footer of all communication sent through Loyco. The portal is scoped per location, meaning each location has its own dedicated portal instance. Employees can process requests on behalf of members, and the member confirms the request via email.
**Rights members can manage themselves in the portal**
- **Delete my profile** — Members can delete their profile from your database. The person is removed automatically, so you never risk sending communication to someone who has asked to be deleted.
- **Update my profile** — Members have the right to correct inaccurate information. This is done directly in the User Transparency Portal.
- **Get a copy of my data** — Members can request a report of all data stored about them. They enter their email address, confirm it, and the report is sent to them automatically. This is the right of access under GDPR.
- **Unsubscribe** — Members can unsubscribe at any time. Every communication clearly includes an opt-out option, so your database always contains only those who want to hear from you.
**Rights handled by request**
**The following rights cannot be fulfilled automatically through the portal. Members submit a request by email and can expect a response within 30 days in accordance with GDPR requirements.**
- **Data portability** — Members are entitled to move their data from one controller to another. Requests are sent to **[personvern@loyco.no](mailto:personvern@loyco.no)**.
- **Limited data processing** — Members who do not want to delete, update, or unsubscribe can instead request restricted processing. Requests are sent to **[personvern@loyco.no](mailto:personvern@loyco.no)**.
- **Objection** — If none of the above rights are sufficient, members can object to the processing of their data. Objections are sent to **[personvern@loyco.no](mailto:personvern@loyco.no)**.
**Good to know**
- All other rights and duties of end users are described in Loyco's privacy policy.
- The linked policy is Loyco's general privacy policy. If your company has its own privacy policy, it is available through your login.
- Unsubscribes and deletions are reflected in the send list automatically, so suppression is always up to date. See "How do I make sure not to send to those who unsubscribe?" for details.
[](https://loyco.io)
[mailto:support@Loyco.no](mailto:support@Loyco.no)