The Engage dashboard provides powerful tools to track and manage contacts, members, and newsletter recipients in real time. Search and update profiles, handle support tickets, and create campaigns and communications—all in one place.
Overview
The admin dashboard provides key insights into member recruitment, transaction history, purchase frequency, basket size, and department benchmarking. All widgets are editable and adjustable to fit your needs.
Learn how to customize your dashboard →
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Members
Easily search for members to access their transaction history, member details, and activity. View key data and manage profiles efficiently, all in one place.
Learn how to search for members →
Member Support
Members can submit support tickets directly from their profiles. Easily view and respond to these tickets from the admin dashboard, ensuring quick and efficient support.
Learn how to manage support tickets →
Member Communication
Send targeted emails, SMS campaigns, and one-off newsletters directly from the dashboard. Automate digital customer journeys to engage members at the right time.
Learn how to manage communications →
Member Segmentation
Create global segments that can be used across communications, gift cards, bonus campaigns, and special offers. Easily target the right members for personalized engagement.
Learn how to create and use segments →
Member Offers
Create offers that sync with integration partners for visibility at the moment of purchase. Offers can also be displayed in the member profile for easy access.
Learn how to set up and manage offers →
Member Gift Cards
Issue gift cards with a set amount, typically registered as partial payments with integration partners. Easily track and manage usage within the dashboard.
Learn how to create and manage gift cards →
Bonus Campaigns
Run bonus campaigns such as double or triple bonuses to reward members. Choose to apply bonuses to all items, exclude sale items, or target specific products, rates, or groups.
Learn how to set up bonus campaigns →
